Privacy Policy

Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, job title, and company name when you request a demo, briefing, or contact us.
• Account Information: Username, password, and profile details if you create an account.
• Communication Data: Messages, feedback, and correspondence you send to us.

Information Automatically Collected

• Usage Data: Pages visited, time spent, click patterns, and interaction data.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies and Tracking: See our Cookie Policy for details on tracking technologies.

How We Use Your Information

We use collected information for the following purposes:

• Provide, operate, and maintain our services
• Process your requests for demos, briefings, and consultations
• Send you product updates, technical documentation, and relevant communications
• Improve our platform and user experience
• Monitor and analyze usage patterns and performance
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Secure data centers with physical and digital safeguards

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, support).
• Business Partners: When necessary to deliver services you requested.
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Third-Party Services

Our website and platform may use third-party services for analytics, hosting, and functionality. These services have their own privacy policies and operate independently. We recommend reviewing their policies.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

When data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Restriction: Request restriction of processing in certain circumstances.
• Data Portability: Request transfer of your data to another service.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, contact us at privacy@sparktechnologies.ai